Load Balancer is Online

One of the most recent advances has been the addition of the LoadBalancer. We suspect it was also one of the most anticpated ones as it will rapidly improve performance on our networks. It is a gateway server that will monitor performance of all servers in the "farm" and route users to the one that is least busy (fastests).

There are some changes to our hosting users.

1. The RDP Connection Address Has Changed. All Users will need to change their RDP Connection icon to point to the LoadBalancer, rather than the existing server connections.
   
2. TechSupport must confirmn Roaming Profile. In some cases roaming profiles have been disabled for hosting users. Each account must be confirmed and re-activated with Roaming Profiles before they will be allowed to connect through the Load Balancer.
   
   Users with lots of data in their My Documents will likely experience delays in logging on/off because of the synchronizations. Please work to reduce the amount of data in MY DOCUMENTS and on DESKTOPS. Our network team will be performing audits to assess the data usage.
   

There are certainly other factors at play when users are hopping through a network of servers. We will work to ensure that all machines are as similar as possible with software and updates; as our server farm grows so does a chance for slight mis-matches in software versions. We'll work quickly to resolve them.