Thursday, February 21, 2008

Our Communications Provider will Cause an OUtage on 2/21/2008

Dear Customer,

This email notice is to inform you of scheduled maintenance occurring in the Miami, FL area affecting your XO Data/Access service. 

On 2/21/2008, between the hours of 11:00 PM EST [2/21] to 6:00 AM EST [2/22], you will experience a 45 minute interruption of service. XO Communications Customer Care and Network Teams will be monitoring this activity to ensure necessary downtime is kept to a minimum while the maintenance is completed. 

At your convenience, feel free to reply to this message or call us at the toll free number listed on your XO bill, as our Customer Care teams will be available to handle any questions, comments, or concerns. 

Please reference Maintenance Request 48394 when contacting Customer Care. 

Thank You,
XO Communications